Esme Tours Terms and Conditions

Payments

Trip prices are quoted in Euros. A €200 deposit is required to hold your reservation. Final payment is due 60 days prior to the program begin date. If the balance remains unpaid, Esme Tours reserve the right to treat the reservation as cancelled and to retain the deposit.  Deposits and final payments can be made by credit card payments via PayPal or electronic bank transfer.  For reservations made fewer than 60 days before the tour begin date, full payment is required at the time of reservation.

Cancellation Policy

All cancellations must be made in writing to Esme Tours and will become effective upon receipt. Cancellations made more than 60 days before the tour begins will result in a refund of your payment less the deposit. Cancellations made fewer than 60 days but more than 30 days before the trip begins will result in a refund of your payment less 50% of the trip fee.  Cancellations made fewer than 30 days before the trip begins result in no refund of trip costs paid. Upon request, we may be able to transfer all, or a portion of all, payments made to another Esme Tours trip.

Esme Tours reserves the right to cancel any tour prior to departure for any reason, including insufficient number of participants (tour minimum 2 participants) or to change itineraries and/or substitute services of equal or greater quality without prior notice. If Esme Tours cancels the tour, participants will receive a full refund of money paid to Esme Tours. Esme Tours is not responsible for any costs, including airfare or other personal expenses, incurred by travelers as a result of such changes.

Refunds

No refunds are issued in the event that the participant fails to participate in any part(s) of the program.  There will be no refunds in the event you arrive for the program late or leave early. No refunds will be given for unused hotel rooms, meals, or entrance fees for any reason whatsoever.

Travel Insurance

The purchase of medical insurance, valid for Europe, is strongly recommended.  Emergency transport, medical or hospitalization costs resulting from illness or accident during the trip are the responsibility of the person receiving such care.

The purchase of travel insurance is also strongly recommended. Travel insurance offers coverage for unforeseen events such as trip cancellation, trip interruption, trip delay, medical expenses while traveling, emergency medical transportation, baggage loss, damage or delay.

If you choose not to purchase travel insurance, you must indicate that decision when you submit the reservation and deposit form. In declining the purchase of travel insurance, you acknowledge that you understand and accept the risks attendant to traveling without travel insurance and that you have chosen not to acquire it. Esme Tours cannot be held liable or responsible for any issues arising from not having travel insurance should you decide not to purchase it.

Tour Conditions and Accommodations

Tour prices given are per person and based on double occupancy. A single supplement will apply for one person occupying a double room. We generally stay in three/four star hotels with the exception of the accommodation in La Cabrera. The hotels are small boutique hotels with a limited number of rooms.

The Casa Rural in La Cabrera is equivalent to a Bed & Breakfast or Guest House. Modern amenities are available with the exception of an internet connection.

We cannot guarantee that any particular hotel will be included in a trip proposal until the deposits have been received. We reserve the right to substitute similar or superior level hotels when necessary. We will always notify you if a particular hotel becomes unavailable.

Travel Documents

Each participant is responsible for obtaining and carrying a valid passport and for obtaining the appropriate visa(s) and any other required documentation for travel to Spain. Passports should be valid for at least six months beyond the conclusion of your trip. Please note that obtaining a visa can take up to six weeks prior to your departure.

Dietary Restrictions

Chef Esmeraldo has pre-arranged the menus. If you are allergic or have dietary restrictions to certain foods, it is your responsibility to inform us. You are personally responsible to check with the server or chef to verify ingredients in any foods you are not familiar with. Contact us to discuss any dietary restrictions or allergies that may affect your travel. Esme Tours and its representatives and affiliates are not liable for any allergic reactions you may have while on an Esme Tour.

Health Issues

Be aware that access to accommodations, transportation, restaurants, and other sites in Spain may differ from that of your home country. Handicap accessibility is not guaranteed. Many hotels are small, converted older buildings and may not have an elevator.  Public sites may not be handicap-accessible. Tour participation requires a minimum level of physical stamina, such as being able to walk uphill or climb stairs. We request that each traveler discuss with us any medical or physical restrictions she/he may have. Check your medical coverage to determine if you are covered while traveling away from home.

By making payment, you certify that to the best of your knowledge you are in sufficiently good health to participate in Esme Tours programs and that any special medical or physical conditions or dietary demands that could affect your participation in our programs have been fully disclosed to Esme Tours. You understand that health care facilities and services abroad may differ from those to which you are accustomed, and may be insufficient for treatment of your health conditions. Be sure to take with you an adequate supply of all necessary medications when traveling abroad. Esme Tours cannot guarantee the availability of special accommodations or handicap accessibility on any of our culinary tours. Contact us to discuss any condition that may affect your travel or that of other tour participants.

Esme Tours reserves the right to refuse or dismiss any participant whose health or actions in the sole judgment of Esme Tours may hinder or disrupt the Esme Tours program.

Acknowledgement of Risks and Hazards

Our culinary adventure will take you to potentially dangerous situations. You will work with chefs in kitchens where slips, falls, cuts, burns and other hazards exist. We will be in warehouses and wineries that contain potentially hazardous situations. On farms, there are wild animals that can cause injury and even death.

Right to Distribute Media

You agree to grant Esme Tours an irrevocable royalty-free worldwide license to use photos and videos taken on its culinary tours in which you may appear. Esme Tours has the right to reproduce, distribute, broadcast, exhibit, edit, digitize or in any other way use the Material by any means and in any form of media, whether existing now or created later, without restriction worldwide, by incorporating the Material into its website, catalogues, books, brochures, magazines or any other publications, or any informational, commercial, promotional or advertising material (henceforth known collectively as the “Works”). You agree that the company is and shall be the exclusive owner of all title, rights and interest in the Material and the Works, including copyright thereof.

Disclaimers, Waiver and Release of Liability

Each individual tour participant agrees that Esme Tours and its representatives shall not be liable for any injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to any act of default of hotel, transportation carrier, restaurant supplier or other contractor providing services to Esme Tours and its participants.

Esme Tours and its representatives shall not be responsible for any expense or liability due to civil unrest, labor disputes, war or threat of war, acts of terrorism, government restrictions, weather, theft, fire or illness, or any other cause beyond their control.

Esme Tours and its representatives reserve the right to accept or refuse any person as a participant of an Esme Tours program.

Esme Tours and its representatives reserve the right to cancel any tour prior to departure for any reason, including insufficient number of participants, or to change itineraries and/or substitute services of equal or greater quality without prior notice.

Esme Tours coordinates culinary tours that involve potentially dangerous situations. Participants will be working with chefs in kitchens where there are many potential hazards such as but not limited to burns, cuts, pans falling, slips and falls. We also visit venues that can be hazardous like farms, wineries, caves and factories to name a few. Some of these venues contain wild animals such as but not limited to horses, cattle, sheep, chickens, pigs, goats and bees. These animals can be dangerous. Butting, charging, spitting and biting are all possible. These animals can be unpredictable and can cause bodily harm or even death. You may also encounter insects or bugs that you may be allergic to that can cause respiratory problems, stings, swelling and even death.

As a participant on this culinary adventure, you acknowledge that you are taking certain risks and you are voluntarily taking these risks and that you will hold harmless the officers, partners, directors, employees, volunteers, agents, assigns and affiliated organizations. You are responsible for your own safety. If you are uncertain about any activity, you may withdraw from that activity and wait in the safety of the secured venue or vehicle.

We are not responsible for your personal property. Please keep a close watch over your possessions. You are responsible for your personal possessions.

You understand and agree that Esme Tours provides culinary and travel activities, and that these activities carry inherent risks. By participating in these activities arranged by Esme Tours, partners or agents, you agree to the following:

1) Your participation in culinary travel activities carries risks and may pose hazards and dangers.

2) These risks and hazards may result from the actions and/or negligence of Esme Tours, partners, or agents. The risks and hazards may also be caused by the actions and/or negligence of the participants in the program, others, or may be the result of accidents.

3) You understand that risks and dangers associated with travel, all travel activities and all food and wine activities exist, and you assume all responsibility for any losses and/or damages, caused in whole or in part by the negligence or other conduct of Esme Tours,  its agents, partners, affiliates, or representatives, or by any other person.

You are responsible for adhering to the rules and laws of Spain while on tour or traveling with Esme Tours or participating in activities arranged by Esme Tours or any of its agents or partners. The rights and privacy of fellow tour participants must be respected while on tour. We reserve the right to disqualify you before or during any program if we judge your participation may compromise the safety or comfort of others.

By reserving your place in the program, you affirm that you understand and agree to these Terms and Conditions and Waiver and Release of Liability.